Jasco Returns & Exchanges

At Jasco, we stand behind the quality of our electronics and offer a 30-day return policy for a full refund or exchange on all original purchases. Items must be returned in their original packaging with all included accessories and documentation to qualify.

Return Process

• 1.
  Initiate Your Request

  Log into your Jasco account and visit the 'Order History' section to select the items you wish to return and print your prepaid shipping label.

• 2.
  Pack Your Electronics

  Carefully place the device and all original components into the original product box, ensuring everything is securely padded to prevent damage during transit.

• 3.
  Ship to Our Facility

  Affix the return label to your shipping carton and drop it off at any authorized carrier location; keep your tracking number for status updates.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned hardware, your refund will be processed back to your original payment method within 5-7 business days.