Frequently Asked Questions
Everything you need to know about shopping with Jasco Electronics.
What kind of warranty comes with Jasco electronics?
All Jasco products come with a standard 12-month manufacturer warranty covering defects in materials and workmanship. Some premium items may qualify for extended coverage.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout which deliver within 1-2 business days depending on your location.
What is your return policy for opened electronics?
We accept returns within 30 days of purchase. Items must be in their original packaging with all cables and manuals included. A restocking fee may apply if the factory seal is broken.
Are Jasco products compatible with international voltage standards?
Most of our power solutions and adapters are designed for dual-voltage (110V-240V), but we recommend checking the specific product specifications page before use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package after it ships?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.